Dea Beauty: Online consumer goods, services terms and conditions.
OUR TERMS AND CONDITIONS FOR USE
Effective date: March 2017
1. INFORMATION ABOUT US
Our site www.deaofbeauty.com (“Site”) is operated by Dea beauty (“We” “Us” “Our”), Flat 1, 250 Upper Parliament Street, Liverpool, L8 7QE (Previous trading address: 32 Topsham Road, London, SW17 8SJ).
“You/Your” means user of the Site.
You may contact us by emailing: email@example.com
2. ENTIRE AGREEMENT
Except as provided herein, these terms and conditions and any other terms of us or policies referred to in them are the entire agreement between Us and supersede any prior understanding or agreements (written or oral). Nothing in this Clause will operate to limit or exclude either party from liability or fraud.
3. OUR TERMS
These terms and conditions apply to the Use of our Site and are the terms and conditions on which We will supply lipsticks, lip liners and other goods (“Products”/ “Goods”) to you as a guest or registered customer.
Use of our Site (“Use”) includes accessing, browsing, or registering to our Site. Please read these Terms carefully before you start to use our Site. By using our Site, you confirm that you have read, understood and agree to comply with these terms and conditions. If you do not agree with our terms and conditions you must not Use our Site.
To purchase goods from our site you must be aged 18 or older, hold a registered debit/credit card.
Variations to our Terms
Variations to our Site
Information found on our Site may be updated from time to time. Please note however that this information may be out of date at any time and we are not obligated to update it.
Please also note that we do not guarantee that our site and any of its content may be free of errors and/or omissions. You accept that these changes may result in you being unable to access our Site.
Accessing our Site
Access to our Site is free. We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.
When using our site, you must comply with the provisions of our acceptable use policy.
4. OUR PRODUCTS
The images of the products on our website are for illustrative purposes only. Although we have made every effort to display the colours and dimensions accurately, due to manufacturing restrictions we cannot guarantee display of the colours accurately reflects the colour of the products. Your product may vary slightly from those images.
5. PLACING AN ORDER
You may an offer to purchase a Product from us (your “Order”) by completing the staged process on our Site. Once you have reviewed, confirmed and placed your order We will email you with confirmation of your order. Acceptance of your order will take place when We send confirmation of this to you and dispatched your goods ordered by you.
If we are unable to accept your order, we will inform you of this [in writing] and will not charge you for the product. This might be because the product is out of stock, because of unexpected limits on our resources which we could not reasonably plan for, because we have identified an error in the price or description of the product or because we suspect fraudulent activity or a breach of our terms and conditions.
To cancel your order after it has been dispatched to you please see our Returns Policy.
6. ACCEPTANCE OF GOODS
Once you have received your order it becomes your duty to inspect it. You will be deemed to have accepted your order unless you have informed us that you have cancelled your order in accordance with our Returns Policy. If no such action is taken We are not obligated to accept a rejection of the goods at a later date. This does not affect your statutory right.
7. YOUR ACCOUNT
In order to place an order through our Site you may choose or be provided with user identification date including name and password. You may also be required to provide us with some personal information. You warrant that the information you have given to us is accurate and you are responsible for keeping this information up to date. You must treat your user identification as confidential information and you must not disclose this information to any third party.
We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms.
If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify [email/telephone]
The prices displayed on our Site are subject to additional delivery charges. Please see out delivery page for additional information.
You make payment by using any of the methods specified in the payment section of this site; you confirm that the credit or debit card being used is yours. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses or does not, for any reason, authorise payment to Us, whether in advance or subsequent payment to us, We will not be liable for any delay or non-delivery.
10. TITLE TO GOODS
We will retain legal title to the good until in receipt of full payment of goods. Legal title will revert to us in the event that we refund any payments due.
11. RISK OF LOSS
Risk in the goods will pass to you upon delivery of the goods to you.
The costs of delivery will be as displayed to you on our Site.
We aim to deliver your goods in accordance with the delivery options chosen by you when placing your order. Delivery will only be made to the specified delivery address.
For international delivery please allow an additional 28 days on specified delivery chosen. Please also note that additional taxes or fees may apply in accordance with local legislation. Recipients of parcels outside of the UK may also be subject to import duty or customs entry fees.
Any additional custom or import fees payable on arrival are Your responsibility and must be paid by You the recipient. We do not have control over these charges and cannot tell You what these custom or import charges may be as they vary from country to country.
13. LOST OR DAMAGED PARCELS
In the event that your parcel becomes lost we will invoke our missing parcels procedure if your Order fails to arrive within 10 days (UK only) and 20 days (International) of despatch and You notify Us. We will undertake to investigate Your claim and if We are satisfied that the non arrival of the Product(s) was attributable to Us then a refund will be credited to the credit/debit card which was used to place the Order.
Please note that We may refuse to make future deliveries to addresses that are considered to be insecure. In this event You will be contacted by Our service team and asked to provide an alternative delivery location for future orders.
If the goods you receive are damaged or faulty in any way, or not what you originally ordered We will be happy to exchange the item(s) or offer you a refund.
Please notify us immediately by emailing: firstname.lastname@example.org
To ensure prompt resolution, please provide us with the order number and keep the box, packaging materials and the damaged items for inspection by the carrier.
14. INTELLECTUAL PROPERTY
All content available on the Site, including, but not limited to, text, graphics, logos, button icons, images, audio clips, data compilations and software and the compilation thereof (collectively, the “Content” is the property of Dea beauty and is protected by copyright laws. The trademarks, logos and service marks displayed on the Site (collectively the “Trademarks”) are the registration of Dea beauty and are protected by UK Trademark law.
Neither the Content nor the Trademarks, nor any other portion of the Site may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited in whole or in part, for any purpose without our prior written consent.
You agree to indemnify Us fully from and against all claims, liability, damages, losses, costs and expenses (including legal fees) arising out of any breach of these Conditions by You or any other liability arising out of Your use of this Site or out of the use of this Site by any person using Your account number and/or password.
Our Site is represented “as is” We make no representations or warranties of any kind, expressly or implied. We are not responsible for the representations of any third party or persons not associated with Us. We are not responsible for the views and opinions of any such person.
You warrant that you agree to indemnify us from representations made via our Site or any other source or platform including, but not limited to Blogs, Vlogs, Facebook, Instagram, Twitter, Youtube or any other such platforms (collectively known as “Social Media”) such person not in connection with Us which you may rely on. We will not be liable for any loss or damage suffered by You as a result of reliance on any such representations.
We hope that you are always satisfied with the service we offer you. However if you have any concerns in respect of your goods or any material which appears on our Site please notify Us immediately and without delay by emailing: email@example.com
Save to the extent that you exercise your right as a consumer to bring an action in or rely on the laws of the country of domicile, the interpretation, construction, effect and enforceability of these terms and conditions shall be governed by English Law, and You and We agree to submit to the non-exclusive jurisdiction of English courts for the determination of disputes.
18. SEVERANCE AND WAIVER
If any provisions of these Terms and Conditions are found to be invalid by any court having jurisdiction, the invalidity of any such term shall not affect the validity of the remaining provisions of these terms and conditions, which shall remain in full force and effect.
19. OUR LIABILITY
We warrant to You that any Product purchased from Us through the Site is of satisfactory quality and fit for the purpose for which products of the kind are commonly supplied and in conformity with the Contract.
Our liability for losses You suffer as a result of Us breaching this Contract is strictly limited to the purchase price of the Product You purchased.
To the fullest extent possible and except for the warranty set out above, We disclaim any and all warranties of any kind (whether expressed or implied) in relation to the Products.
We will not be liable to You in contract, tort, or otherwise for any loss of profits, loss of business, loss of anticipated savings, loss of opportunity, loss of data or any other indirect or economic losses whatsoever suffered or incurred by You arising out of the subject of these Conditions.
Nothing herein shall affect Your statutory rights and You may obtain further information about Your statutory rights by contacting Your local authority Trading Standards Department or Citizens Advice Bureau.
20. RETURNS POLICY
We hope that you are delighted with your order. However, if for any reason you are not entirely satisfied or you otherwise wish to cancel your order, you may return any item in its original condition, intact and undamaged for a refund within 14 working days of delivery.
Within the order packaging, you will find a Returns Note with details of your order together with details of our Returns Policy. If you return items for reasons other than defects in the goods, or incomplete, or incorrect delivery, you will be required to arrange and pay for the return of the items to us. Please ensure you obtain and retain Proof of Postage when you return the goods to us in the unlikely event that we do not receive your returned parcel.
If you require a refund we will refund the price paid by you for the goods (excluding the delivery charge) within fourteen (14) working days of receiving your returned goods, provided that you have returned the goods within 14 working days of delivery to you or your notifying us of cancellation.
Refunds will only be made against the original credit/debit card used. If you cancel your order but do not return such goods within 14 working days of notifying us of cancellation, we shall be entitled to withhold payment of any refund.
Please Note: We will not provide a refund on products not returned to us in their original packaging or any products showing signs of being unsealed after you receive them.
Copyright © Dea Beauty 2017
Schedule Model Cancellation Form
(Complete and return this form only if you wish to withdraw from the contract)
To: Dea Beauty
250 Upper Parliament Street
I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract of sale of the following goods [*]/for the supply of the following service [*],
Ordered on [*]/received on [*],
Name of consumer(s),
Address of consumer(s),
Signature of consumer(s) (only if this form is notified on paper),
Date[*] Delete as appropriate